Privacy Policy for Creative Surfaces LTD
Effective Date: 12/09/2023
1. Introduction
Welcome to Creative Surfaces LTD (“we,” “our,” or “us”). We are committed to protecting your privacy and providing a safe online experience. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website. By accessing or using our website, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information when you visit our website:
2.1. Personal Information:
- Name
- Email address
- Phone number
- Postal address
- Any other information you voluntarily provide
2.2. Non-Personal Information:
- IP address
- Browser type
- Operating system
- Clickstream data
- Cookies and tracking technologies (see Section 4)
3. How We Use Your Information
We may use your information for the following purposes:
3.1. Provide and Improve Our Services:
- To offer you our products or services
- To enhance and personalize your experience on our website
- To analyze and improve our website’s functionality and performance
3.2. Communications:
- To respond to your inquiries, requests, or comments
- To send you important updates, promotions, and newsletters (you can opt out at any time)
3.3. Legal Obligations:
- To comply with applicable laws and regulations
- To protect our rights, privacy, safety, or property and that of our users and others
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect non-personal information and improve your browsing experience. You can control cookies through your browser settings. For more information, please refer to our Cookie Policy.
5. Third-Party Disclosure
We may share your information with third parties in the following circumstances:
- With service providers who assist us in operating our website or providing our services
- When required by law, legal process, or government request
- In the event of a merger, acquisition, or sale of all or a portion of our assets (you will be notified via email and/or a prominent notice on our website)
6. Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
7. Your Choices
You have the right to access, correct, or delete your personal information. You can also opt out of marketing communications. For more information or to exercise your rights, please contact us at sales@creativess.co.uk.
8. Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect or maintain information from children under this age.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at sales@creativess.co.uk.